Returns & Exchanges
At Www, we want you to feel confident in your beauty routine. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on most products.
Initiate Your Request
Log in to your account and visit the order history section to select the items you wish to return and generate your unique return authorization number.
Pack Your Items
Securely package the unused or gently used products in their original packaging, ensuring all caps and lids are tightly sealed to prevent leaks during transit.
Attach Shipping Label
Download and print the prepaid shipping label provided via email, then affix it clearly to the outside of your return parcel.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing